Calm Anxiety CBT Therapy Clinic Privacy Policy

Our Commitment to Your Privacy: Calm Anxiety CBT Therapy Clinic is dedicated to protecting the privacy of all visitors to our website. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit www.anxietytherapistchicago.com (the “Website”).

1. Agreement and Consent

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your information as described herein.

Calm Anxiety CBT Therapy Clinic (“Calm Anxiety Clinic,” “we,” “us,” or “our”) operates this Website as an educational resource for individuals seeking information about anxiety disorders and evidence-based treatment approaches.

1.1 Changes to This Policy

We reserve the right to modify, update, or revise this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting to this Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

2. Information We Collect

2.1 Information You Provide Voluntarily

Calm Anxiety CBT Therapy Clinic collects personally identifiable information only when you voluntarily provide it to us. This may occur when you:

• Complete a contact form requesting information about our services
• Subscribe to our newsletter or educational resources
• Schedule a consultation or appointment through our Website
• Communicate with us via email or phone
• Participate in surveys or feedback requests

The types of personally identifiable information we may collect include:

• Your full name
• Email address
• Phone number
• Zip code or general location information
• Any other information you choose to provide in communications with us

2.2 Automatically Collected Technical Information

When you visit our Website, our servers and website management systems may automatically collect certain technical information about your visit, including:

• Internet Protocol (IP) address
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages viewed and time spent on each page
• Referring website or source that directed you to our Website
• Date and time of your visit
• General geographic location (city and state level only)

This technical information is collected for website analytics and optimization purposes. It is not linked to your personally identifiable information and is used only in aggregate form to help us understand how visitors use our Website and improve user experience.

2.3 Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how our Website is used.

What are cookies? Cookies are small text files that are placed on your computer or mobile device by websites you visit. They allow websites to recognize your device and remember certain information about your preferences or past actions.

How we use cookies:

• To remember your preferences and settings
• To analyze website traffic and user behavior patterns
• To improve website functionality and user experience
• To measure the effectiveness of our content and marketing efforts

Managing cookies: Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may limit your ability to use certain features of our Website. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

3. How We Use Your Information

3.1 Permitted Uses of Personal Information

Calm Anxiety CBT Therapy Clinic may use the personally identifiable information you provide for the following purposes:

• Service delivery: To respond to your inquiries, schedule appointments, and provide information about our anxiety treatment services
• Communication: To send you updates, educational content, newsletters, and information about our programs (only if you have opted in to receive such communications)
• Website improvement: To analyze how visitors use our Website and make improvements to functionality, content, and user experience
• Business analytics: To create anonymized, aggregate data for business analysis, research, and planning purposes
• Legal compliance: To comply with applicable laws, regulations, legal processes, or governmental requests

3.2 We Will Never Sell Your Information

Calm Anxiety CBT Therapy Clinic will never sell, rent, lease, or trade your personally identifiable information to third parties for their marketing purposes. Your privacy is important to us, and we are committed to using your information only as described in this Privacy Policy.

3.3 Opting Out of Communications

If you have subscribed to receive marketing communications, newsletters, or promotional materials from us and no longer wish to receive them, you may opt out at any time by:

• Clicking the “unsubscribe” link in any email we send you
• Contacting us directly using the contact information provided at the end of this Privacy Policy
• Sending a written request to our mailing address

We will honor your request promptly. Please note that even if you opt out of marketing communications, we may still send you important administrative messages related to services you have requested or appointments you have scheduled.

4. Protected Health Information and HIPAA

4.2 No Duty to Monitor for PHI

Calm Anxiety CBT Therapy Clinic has no obligation to monitor the information you provide through this Website to determine whether it constitutes protected health information. If you share PHI through this Website despite our warnings, we may immediately revoke your access to the Website.

4.3 Secure Communication for Current Clients

If you are a current client of Calm Anxiety CBT Therapy Clinic, you will be provided with access to a secure, HIPAA-compliant patient portal for any communications that involve protected health information. Always use the designated secure portal—never email or contact forms on this Website—when discussing sensitive health matters.

4.4 Indemnification for PHI Disclosure

If you violate this Privacy Policy by sharing protected health information through this Website, you agree to indemnify and hold harmless Calm Anxiety CBT Therapy Clinic from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) that arise from your disclosure of such information.

5. How We Protect Your Information

5.1 Security Measures

We implement reasonable administrative, technical, and physical security measures designed to protect the information we collect through this Website from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure server infrastructure with encryption protocols
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data privacy and security practices

5.2 Limitations of Internet Security

While we strive to protect your information, please understand that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of any information you transmit through this Website.

Communications sent via email, contact forms, or other non-secure channels may be intercepted by unauthorized third parties. For this reason, we strongly advise against sending sensitive personal information, protected health information, or confidential details through these channels.

5.3 Your Responsibility

You are responsible for maintaining the confidentiality of any login credentials, if applicable, and for any activities that occur under your account. Please notify us immediately if you suspect unauthorized access to your account or any security breach.

6. Information Sharing and Disclosure

6.1 When We May Share Your Information

Calm Anxiety CBT Therapy Clinic may share your personally identifiable information only in the following limited circumstances:

• Service providers: With trusted third-party vendors who perform services on our behalf (such as website hosting, email delivery, or appointment scheduling systems), provided they agree to maintain the confidentiality of your information
• Legal requirements: When required by law, court order, subpoena, or other legal process
• Protection of rights: When necessary to protect the rights, property, or safety of Calm Anxiety CBT Therapy Clinic, our clients, or others
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our business, provided the acquiring entity agrees to honor this Privacy Policy
• With your consent: When you have given us explicit permission to share your information for a specific purpose

6.2 Aggregate and Anonymized Data

We may share aggregate, anonymized, or de-identified information that cannot reasonably be used to identify you personally. This may include statistical data about website traffic, user demographics, or general trends. Such information does not reveal your identity and may be shared for research, marketing, or business analysis purposes.

7. Third-Party Websites and Services

7.1 Links to External Sites

Our Website may contain links to third-party websites, including but not limited to:

• Online appointment scheduling platforms
• Payment processing services
• Professional organizations and mental health resources
• Social media platforms
• Educational content and research sources

These third-party websites have their own privacy policies and terms of use. Calm Anxiety CBT Therapy Clinic is not responsible for the privacy practices, content, or security of any external websites. We encourage you to review the privacy policies of any third-party sites you visit.

7.2 Third-Party Service Providers

We may use third-party service providers to facilitate certain functions of our Website, such as analytics, email marketing, or customer relationship management. These providers may collect information about your use of our Website on our behalf. We require these third parties to maintain appropriate safeguards to protect your information and to use it only for the purposes we specify.

8. Social Media Engagement

8.1 Our Social Media Presence

Calm Anxiety CBT Therapy Clinic maintains a presence on various social media platforms, which may include Facebook, Instagram, LinkedIn, Twitter, and others. We may expand or modify our social media channels at any time without notice.

This Privacy Policy applies to our social media activities and to your interactions with us through social media platforms.

8.2 Social Media Is Not for Therapeutic Communication

Content we post on social media is educational in nature and does not constitute therapeutic advice, mental health counseling, or professional recommendations tailored to your individual circumstances. Even if our social media posts are written by licensed therapists, you should not interpret them as personal mental health guidance.

If you have specific concerns about anxiety, mental health, or treatment options, please schedule a consultation with a qualified mental health professional who can evaluate your individual needs.

8.3 Your Responsibilities on Social Media

When you engage with Calm Anxiety CBT Therapy Clinic on social media platforms, you agree to:

• Protect your privacy: Do not share personally identifiable information, protected health information, financial details, or other sensitive information in public posts or comments
• Respect others: Refrain from harassment, personal attacks, spam, or offensive language
• Use your real identity: Do not impersonate others or create misleading profiles
• Follow platform rules: Comply with the terms of service and community guidelines of each social media platform
• Understand permanence: Recognize that information shared on social media may be difficult or impossible to delete and may be visible to others indefinitely

8.4 Content Moderation

We reserve the right, but have no obligation, to monitor, review, edit, or remove content posted on our social media channels. We may restrict, block, or ban users who violate our standards or the terms of service of social media platforms. Content removal decisions are made at our sole discretion.

8.5 License to Use Your Social Media Content

When you post content on our social media pages or tag us in your posts, you grant Calm Anxiety CBT Therapy Clinic a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, and display that content for educational, promotional, or business purposes. You acknowledge that we cannot control how other social media users may use or reproduce content you post publicly.

9. Children’s Privacy

This Website is not intended for use by children under the age of 18. Calm Anxiety CBT Therapy Clinic does not knowingly collect personally identifiable information from individuals under 18 years of age through this Website.

If we discover that we have inadvertently collected personal information from a child under 18, we will promptly delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the contact information provided at the end of this Privacy Policy.

10. Your Privacy Rights

10.1 Access and Correction

You have the right to request access to the personally identifiable information we have collected about you through this Website. You may also request that we correct any inaccuracies in your information. To make such a request, please contact us using the contact information at the end of this Privacy Policy.

10.2 Data Deletion Requests

You may request that we delete the personally identifiable information we have collected about you, subject to certain legal exceptions. We will comply with valid deletion requests unless we are required to retain the information for legal, regulatory, or legitimate business purposes.

10.3 California Privacy Rights

California Shine the Light Law: If you are a California resident, California Civil Code Section 1798.83 permits you to request information about our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us in writing at the address provided at the end of this Privacy Policy. Your request must include “California Shine the Light Request” in the subject line and provide sufficient information for us to identify you as a California resident.

California Consumer Privacy Act (CCPA): If you are a California resident, the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) provides you with specific rights regarding your personal information, including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, please contact us using the information provided at the end of this Privacy Policy. For more information about the CCPA, visit oag.ca.gov/privacy/ccpa.

11. Do Not Track Signals

Some web browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activities tracked. Because there is no uniform standard for how browsers communicate DNT signals and how websites should respond to them, our Website does not currently respond to or alter its practices based on DNT signals.

Please be aware that third-party services and analytics providers may collect information about your online activities over time and across different websites when you use our Website. To learn more about Do Not Track, visit www.allaboutdnt.com.

12. Data Retention

We retain personally identifiable information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

The specific retention period depends on the nature of the information and the purposes for which it was collected. For example:

• Contact form submissions may be retained for up to 2 years for customer service purposes
• Newsletter subscription information is retained until you unsubscribe
• Website analytics data is typically retained in aggregate form indefinitely

13. International Users

This Website is operated from the United States and is intended for users located in the United States. If you are accessing this Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using this Website, you consent to the transfer of your information to the United States and acknowledge that it will be subject to United States privacy laws.

14. Incorporation into Terms and Conditions

This Privacy Policy is incorporated by reference into our Website Terms and Conditions. By using this Website, you agree to be bound by both this Privacy Policy and our Terms and Conditions. If there is any conflict between this Privacy Policy and our Terms and Conditions, the Terms and Conditions shall control.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Calm Anxiety CBT Therapy Clinic
3354 N. Paulina St, Suite 209
Chicago, IL 60657
Phone: (773) 234-1350
Email: Use website contact form

16. Acknowledgment

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. You understand that we may update this Privacy Policy from time to time, and your continued use of the Website constitutes acceptance of any changes.

Thank you for trusting Calm Anxiety CBT Therapy Clinic with your privacy. We are committed to maintaining the highest standards of data protection while providing valuable educational resources about anxiety treatment.